Yes - all order and payment processing is carried out through our third party secure servers. Please see our privacy and security section for more details.
Do you charge for delivery?
Yes - we make a small, flat rate charge to cover delivery and packing material costs. For international orders please contact us so we can let you know what the delivery cost will be. Please see our delivery section for more details.
How soon can I expect delivery?
If your order is processed before midday, we aim to deliver next working day (unless stated otherwise). Please see our delivery section for more details.
How will I know that my order has been processed?
You will receive an e-mail to acknowledge receipt of your order and another when your goods have been despatched. Please quote your order reference number on any correspondance.
What happens if the item I want is not in stock?
We'll notify you ASAP if your selection is not in stock and offer an alternative or a refund if you prefer not to wait.
